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FAQ

Feel free to send us a message here or on any of our social media handles. Or Whatsapp us at +91 9024569538 (10AM - 10PM)

Thank you for checking our work out - Happy Shopping.

 

HOW TO PLACE AN ORDER?

Please send us a message on Facebook, Instagram or Whatsapp.  

We will then guide you with the order placement. You will need to tell us the Label Name & Quantity. 

We will tell you the price and answer any questions that you may have. Your order will be confirmed only after we receive the full payment as discussed.

2

PAYMENT METHOD

We are a new business and do not have yet the ability to take orders online. 

We only accept payments through online banking (NEFT) and online wallets such as 

PayTM & Google Pay.

3

SHIPPING & DELIVERY

Your order will be shipped the very next day we receive the payment. You should receive it within 3-5 business days

4

RETURN POLICY

Strictly No Returns. Until & unless there is a manufacture defect, we will only take returns if you can provide a video of the package being opened and can see clearly that the product had a defect when shipped. 

5

TRACKING YOUR ORDER

Once your order is confirmed, we will send you a tracking number and the delivery partner details via whatsapp. Please go on the delivery partners website & track the order with the tracking number that has been provided.

6

PRIVACY POLICY

Except for the information that you will share with us in order to ship your delivery,

we don't take or save any other private/personal info of visitors/buyers with us.

All personal info is also stored on the servers of platforms you use to connect with us - for ex. Facebook, Instagram, or this website which is powered by Wix.   

Let's Do The #HappyDance  Together

"What started out as a hobby, has become my passion and I am delighted to share it with you. I look forward to producing years of happy customers." 

                                                                  Varisha Javed (Founder - Serappe)

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